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Fields and where values come from

Fields​

Every workflow works with named pieces of information, its fields: the invoice number, the fleet number, the site, the total. Steps read fields and write fields; that is how one step passes information to the next. A workflow's steps can only use the fields listed on its Fields tab.

Fields are defined once, in your company's field library, and every workflow picks from it.

A field hasExample
A labelFleet number
A typeText
A description, which the AI uses to find it"The fleet or asset number of the machine, such as D-1042"
A question, used when asking the sender for it"What is the fleet number of the machine?"
Roles, if it means something specialNone. For "Total invoice value" it would be Total amount
Whether quoting it is a promiseNo. For a price or a hire start date it would be yes
Whether it is personal dataNo. For a contact's phone number it would be yes

Field types​

Text, Number, Money, Percentage, Date, Date and time, Duration, Phone, Email, Yes or no, One of a list, MCS record (a record found in MCS), Document, Group (several fields together, such as an address or bank details) and List of (such as invoice lines).

A site is not a record in MCS: it is the address on a quote, contract or job. So a site is an address group, not an MCS record.

Roles​

Roles tell Rent Stream AI what a field means, so the same behaviour works for your own fields too.

RoleUsed for
Sender name, Sender tax number, Sender company number, Sender domainChecking the sender against the documents
Document number, Document dateSplitting batches into separate documents
Total amount, Net amount, Tax amount, Line amount, Line taxThe amount shown in the inbox
CurrencyShowing money correctly
Referenced documentsReferences to other paperwork
Bank accountRequires an "Unchanged since last seen" security check
TitleThe work item's name in the inbox
Customer referenceSuch as a purchase order number

Where values come from​

Every value on a work item remembers where it came from, and the work item shows it. When two steps set the same field, the more trustworthy source wins:

RankSourceExample
1 (strongest)PersonA reviewer corrected the net amount
2MCSThe purchase order found in MCS
3DocumentThe invoice number read from the PDF
4Email"The 3t dumper at Ashford"
5CallComing later
6Custom stepComing later
7 (weakest)DefaultA fixed value set in the workflow

This ranking is what keeps records safe. Values that pick an MCS record or a record to file against must come from MCS or a person, never from what the sender wrote.